Questions, answered plainly.
The things people ask before they start. Pricing questions are on the pricing page.
Getting started
How long does it take to get going?
Most catalogs are in the same afternoon. Import your spreadsheet or Etsy shop, preview the result, commit.
Do I need to clean my spreadsheet first?
No. Download the template, map your columns, and the preview shows exactly what will be created or updated before anything changes.
Can I import my Etsy shop?
Yes. Connect Etsy and import listings with their variations and photos, or upload Etsy's own CSV export as it is.
Is there a mobile app?
Prodentra works in your phone's browser and can be added to your home screen. Use it to take photos, scan barcodes and attach pictures to the right SKU, even with a weak signal.
Your catalog and data
What makes Prodentra different from other PIMs?
It manages product data and also knows what each product costs to make and sell, so it can tell you which products are worth selling on which channel.
How many variants can a product have?
As many as your options create. Define Color and Size once and every combination becomes its own SKU.
Can I get my data out?
Yes, any time, in one click: every product, relationship and image in one archive.
Who can see my catalog?
Only the people you invite to your workspace. Workspaces are kept apart by the database itself.
Channels and publishing
Which marketplaces do you support?
Etsy today, both ways. Channels also let you prepare tailored versions of your catalog for any storefront.
Will Prodentra overwrite my live listings?
Never without you. You review every field that will change and commit it yourself.
Can customers search my catalog on my own website?
Yes, on Growth and up: paste one script tag to embed a filtered search of your published products.
The AI assistant
What can the assistant actually do?
Search and edit products, variants, categories, options, materials and costs, and bulk-update prices or stock, all in plain words.
Can it make changes I didn't want?
It asks for confirmation before creating, deleting or publishing anything, and every exchange is logged.
Which AI does it use?
The provider your workspace is set up with. On Scale you can choose the model.
Costs and profit
Do I need to know my costs to use Prodentra?
No. The catalog works on its own. Add materials and labor when you want margins, starting with your bestsellers.
Which fees does the profit analysis include?
Marketplace fees per order, listing, month or percentage, shipping by weight, and advertising by click, view or sale.
Still wondering about something?
Ask us. A person reads every message.
Your catalog, finally under control.
Bring your spreadsheet or your Etsy shop. You will have a real catalog the same afternoon.
Start free trial